Frequently asked questions
Avosi FAQ: simple answers about the app
These answers explain what Avosi is designed to do, what it does not replace, and how older adults, families, and caregivers can use it responsibly.
What you will find on this page
- What Avosi helps with.
- How voice, audio reading, and step-by-step guidance work.
- How Avosi approaches suspicious messages and digital safety.
- What depends on launch, app version, device, and store availability.
What Avosi is
Avosi is a phone help app for seniors and older adults. It helps explain screens, messages, apps, settings, and common phone tasks in simple language.
It is designed for everyday guidance, not for taking control away from the person using the phone.
What Avosi is not
Avosi is not a replacement for family, caregivers, emergency services, banks, healthcare providers, legal professionals, device makers, carriers, or official customer support.
For sensitive topics, Avosi should help the person understand the situation and know when to verify through official channels.
What may vary by version
Feature availability may vary by app version, Android or iOS version, permissions, country, device model, and app-store availability.
When a feature is still in development, it should be presented clearly and without overpromising.
FAQ
Frequently asked questions
What is Avosi?+
Avosi is an app that helps seniors and older adults use their phone with simple explanations, voice support, audio reading, and step-by-step guidance.
Does Avosi work on Android and iPhone?+
Avosi is planned for Android and iOS, but some features may vary by app version, device, permissions, and operating system.
Does Avosi help with WhatsApp?+
Yes. Avosi can help explain WhatsApp messages, photos, attachments, links, calls, and suspicious situations in simple language.
Does Avosi prevent every scam?+
No. Avosi can help identify warning signs and encourage safer habits, but it cannot guarantee that every scam will be detected.
How do I cancel a plan?+
Cancellation should be handled through the app store used for the subscription, according to that store's rules.
Still have a question?
Join the waitlist or contact the Avosi team for updates about availability.