A simple guide to safe video calls with family
A practical guide for seniors to join video calls, understand camera and microphone permissions, and avoid suspicious meeting links.
Before the call, check the basics
Video calls are a good way to stay close to family, but links can also be used to trick people. Open calls from known contacts or official apps whenever possible.
If someone sends a link unexpectedly, confirm with that person before joining.
| Permission | What it does | When to allow |
|---|---|---|
| Camera | Shows your face. | Allow for trusted video-call apps. |
| Microphone | Sends your voice. | Allow when you want to speak. |
| Contacts | Helps find saved people. | Allow only for apps you trust. |
| Screen sharing | Shows everything on your phone. | Avoid it unless a trusted person is helping and no sensitive app is open. |
During the call, protect private information
If a person you do not recognize joins the call, leave and contact your family another way. It is always okay to end a call that feels wrong.
Do not read verification codes, open banking apps, or install new apps because someone on a call tells you to.
After the call, close it calmly
Tap the end-call button and confirm the call has ended. If you installed an app during the call, ask a trusted person to review it.
Remote-access apps can be helpful in the right setting, but they can also let someone else control your device.
Frequently asked questions
Is it safe to join a video-call link?
It can be safe when you expected the link and know who sent it. If it arrives unexpectedly, confirm first.
Should I share my phone screen during a call?
Avoid screen sharing when banking apps, messages, codes, documents, or personal information are visible.
Make phone steps easier to follow
Avosi can help explain buttons, permissions, and call screens in simple language.
Learn about Avosi